SALES TRAINING

Whether on the phone or in person, I have one set of core steps that are non-negotiables for tires, mechanical service, or batteries:

1. Understand the Need

2. Provide a Solution

3. Get the Commitment

Owners/Leaders:

Let's agree: Likeability has much to do with who you hire, especially for sales positions. You saw their personality shine through during the interview, so please don't turn them into scripted robots. Instead, let's teach them the core steps to a sale with a 'less is more' approach. Let their personality shine, and they'll close more sales.

Sales Professionals:

Every vehicle and every customer is an opportunity you should appreciate. Your appreciation should be genuine, and your interest in their needs should be your top priority—present solutions to fill those needs and ask for the sale. You'll get their commitment if you understand their need and provide the right solution. Be interested. Be genuine. Be human. Be you.
 

I look forward to hearing from you.

747-BOB-HUEY
_{Call Now: 747-262-4839}

OPERATIONS TRAINING

ROLES & PROCESSES

In any business the number one cause of underperformance is the failure to clearly define roles and processes. When the team shows up they need to know where they need to focus.

I implemented "roles" training for my organization. As a result, we experienced an improvement in gross profit per car of 15%. What would a 15% improvement mean for your bottom line?

Let's discuss your roles and processes. I know I can help your bottom line.

I look forward to hearing from you.

747-BOB-HUEY
_{Call Now: 747-262-4839}